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FAQ
Plain answers about the motor that moves your garage door.
It is the motor unit that raises and lowers the door when you press the remote, keypad or wall button.
Belt drive openers are generally quieter than chain drive, which is why they are popular for garages under living space.
Common causes are a disengaged release, a broken spring or cable, or a worn drive gear. Check the springs and cables first.
No. Springs carry the door's weight. An opener lifting an unbalanced door will wear out quickly.
Your door's height, the type of door, and the brand and model of the current unit if you have one.
Modern home openers use photo-eye sensors near the floor that stop and reverse the door if something is in the way.
Yes. Garage Door Help Station kiosks are pickup points for residential openers, springs and cables. Locations are coming soon.
Also see: Springs FAQ · Openers